Bilingual Member Consultant I: Banking & Service Pro

Interra Credit Union; New Goshen (IN); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Comprehensive health insurance

401(k) matching

Tuition reimbursement

Generous PTO

Performance-based incentives

Job summary

A local financial institution in New Goshen is hiring a Member Consultant I to assist members with a variety of financial services while providing exceptional customer service. Responsibilities include processing transactions, resolving member issues, and identifying cross-sell opportunities for products. A high school diploma and 1+ years of customer service experience in banking or retail are required. The position offers a competitive salary and is part of a dynamic team environment.

Qualifications

• 1+ years customer service experience in banking, retail, or related field required.
• Must have and maintain a valid driver's license.

Responsibilities

• Assist members with financial services and provide quality member service.
• Process member transactions including deposits and withdrawals.
• Identify cross-sell opportunities and educate members on products.

Skills

Customer service

Effective communication

Teamwork

Problem resolution

Education

High school diploma or equivalent

Job description

A local financial institution in New Goshen is hiring a Member Consultant I to assist members with a variety of financial services while providing exceptional customer service. Responsibilities include processing transactions, resolving member issues, and identifying cross-sell opportunities for products. A high school diploma and 1+ years of customer service experience in banking or retail are required. The position offers a competitive salary and is part of a dynamic team environment.