Member Services Specialist — Flexible Part-Time with Perks

YMCA of Pierce and Kitsap Counties; Sumner (FL); On-site; USD 24,000 - 25,000; Part time

Benefits offered by this job

Membership

Flexible scheduling around activities

Paid sick leave

EAP & wellness

Training opportunities

Employee discount

Job summary

The YMCA of Pierce and Kitsap Counties seeks a friendly Member Services Representative to join our team in Sumner, WA. You will deliver excellent service to members, guests, and program participants, promote memberships and programs, and keep the front desk organized.

This part-time role offers flexible scheduling, a pay rate of $17.51–$18.01 per hour, and access to YMCA benefits. Ideal candidates have strong customer service and communication skills and are comfortable with computers.

Qualifications

• At least two years of customer service, sales, or related experience.
• Excellent written and oral communication skills.
• Comfort with computers and office equipment.

Responsibilities

• Maintain good public relations with members and represent the YMCA well.
• Provide excellent service to members, guests, and program participants in-branch and on the phone.
• Greet and assist all members, potential members and staff in a courteous, professional manner.
• Assist with basic membership transactions.
• Respond to members' needs and escalate issues as needed.

Skills

Customer service

Sales

Written & verbal communication

Diversity & inclusion

Tools

Office equipment

Job description

The YMCA of Pierce and Kitsap Counties seeks a friendly Member Services Representative to join our team in Sumner, WA. You will deliver excellent service to members, guests, and program participants, promote memberships and programs, and keep the front desk organized.

This part-time role offers flexible scheduling, a pay rate of $17.51–$18.01 per hour, and access to YMCA benefits. Ideal candidates have strong customer service and communication skills and are comfortable with computers.