Member Services Rep - Flexible Part-Time & Community Impact

Ymcapkc; Silverdale (WA); On-site; USD 23,000 - 29,000; Part time

Benefits offered by this job

Personal YMCA membership and YMCA360

Flexible scheduling around school

Paid Sick Leave

Employee Assistance Plan (EAP)

Wellness program

LifeMart employee discount

Professional training and education

20% discount on YMCA programs

Job summary

The YMCA of Pierce and Kitsap Counties is seeking a part-time Member Services Representative at Haselwood Family YMCA in Silverdale, WA. You will greet members, answer questions, promote memberships and programs, and support front desk operations.

This role requires excellent customer service, comfort with computers, and the ability to handle membership transactions and inquiries with a friendly, professional approach.

Qualifications

• Two years of customer service, sales, or related experience preferred.
• Excellent written and oral communication skills.
• Comfortable with computers and office equipment.

Responsibilities

• Maintain good public relations with members and represent the YMCA.
• Provide excellent service to members, guests, and program participants in-branch and on the phone.
• Greet and assist all members, potential members and staff in a courteous, professional way.
• Assist with basic membership transactions.
• Respond to member needs and notify supervisor of unusual situations; handle complaints courteously.

Skills

Customer service

Communication

Computer literacy

Tools

Office equipment

Job description

The YMCA of Pierce and Kitsap Counties is seeking a part-time Member Services Representative at Haselwood Family YMCA in Silverdale, WA. You will greet members, answer questions, promote memberships and programs, and support front desk operations.

This role requires excellent customer service, comfort with computers, and the ability to handle membership transactions and inquiries with a friendly, professional approach.