Member Services Specialist — Financial Transactions

Argent Federal Credit Union; Midlothian (VA); On-site; USD 23,000 - 34,000; Full time

Job summary

Argent Credit Union in Midlothian, VA seeks a Financial Service Representative to assist members with accounts and transactions, while promoting credit union products and services. You will ensure accurate processing and privacy of member information.

The role emphasizes friendly service, multi-system navigation, and meeting production guidelines to maximize member satisfaction and trust.

Qualifications

• Experience in customer service or cash handling preferred.
• Ability to multi-task and manage competing priorities.
• Excellent verbal and written communication skills.
• Discretion with sensitive information and data.

Responsibilities

• Open and process banking accounts and transactions for members.
• Enhance member relationships by offering services and promotions.
• Meet or exceed production guidelines while maintaining accuracy and compliance.

Skills

Customer service

Cross-sell

Active listening

Multitasking

Professionalism

Written communication

Education

High School Diploma or Equivalent

Job description

Argent Credit Union in Midlothian, VA seeks a Financial Service Representative to assist members with accounts and transactions, while promoting credit union products and services. You will ensure accurate processing and privacy of member information.

The role emphasizes friendly service, multi-system navigation, and meeting production guidelines to maximize member satisfaction and trust.