Member Service Rep I — Financial Solutions

Silver State Schools Credit Union; United States; On-site; USD 35,000 - 45,000; Full time

Job summary

A credit union in the United States is seeking a Member Service Representative to assist members with transactions and resolve account issues. The role requires strong customer service skills and the ability to meet sales goals while providing personalized service. Candidates should have a high school diploma and some experience in customer-facing roles. Join a dedicated team focused on delivering financial solutions and outstanding service to all members.

Qualifications

• 6 months of related experience or training in customer service.
• Thorough knowledge of credit union's computer systems is desired.
• Ability to handle financial transactions and resolve member inquiries.

Responsibilities

• Process member transactions at the teller line.
• Assist members in resolving account-related problems.
• Meet or exceed established sales and service goals.
• Build relationships with members and recommend appropriate products.

Skills

Customer service

Sales ability

Communication skills

Problem-solving

Education

High school diploma or GED

Tools

Word

Excel

Job description

A credit union in the United States is seeking a Member Service Representative to assist members with transactions and resolve account issues. The role requires strong customer service skills and the ability to meet sales goals while providing personalized service. Candidates should have a high school diploma and some experience in customer-facing roles. Join a dedicated team focused on delivering financial solutions and outstanding service to all members.