Member Services & Financial Transactions Specialist

ADP, Inc.; Midlothian (VA); On-site; USD 23,000 - 34,000; Full time

Job summary

Argent Credit Union in Midlothian, VA is seeking a Financial Service Representative to join our member-focused team. You will welcome members, process transactions accurately, and help them access a full range of banking services.

The right candidate will demonstrate professionalism, active listening, and the ability to navigate multiple systems while delivering friendly, precise service. Prior banking or credit union experience is preferred.

Qualifications

• High School Diploma or Equivalent.
• Previous experience in customer service and/or cash handling is preferred.
• One year of experience as a credit union or bank teller preferred.

Responsibilities

• Exhibit professionalism and trustworthiness.
• Navigate multiple systems while assisting members and processing transactions.
• Exercise active listening skills.
• Cross-sell credit union products, services and promotions.
• Meet or exceed assigned job production guidelines.

Skills

Active listening

Verbal communication

Written communication

Customer service

Education

High School Diploma or Equivalent

Job description

Argent Credit Union in Midlothian, VA is seeking a Financial Service Representative to join our member-focused team. You will welcome members, process transactions accurately, and help them access a full range of banking services.

The right candidate will demonstrate professionalism, active listening, and the ability to navigate multiple systems while delivering friendly, precise service. Prior banking or credit union experience is preferred.