Member Experience Specialist – Credit Union

Lafayette Federal Credit Union; Virginia (MN); On-site; USD 38,662 - 45,000; Full time

Benefits offered by this job

99.9% employer-paid health insurance

401k employer matching

Paid time off and holiday leave

Educational assistance

Job summary

A community-focused financial institution in Virginia is seeking a Member Service Representative to provide exceptional customer service. The role includes processing transactions, opening accounts, and promoting products. Ideal candidates will have banking or retail experience, strong communication skills, and a commitment to customer confidentiality. Competitive pay and comprehensive benefits are offered.

Qualifications

• Entry-level banking and/or retail experience.
• Strong communication skills.
• Professionalism as a front-line representative.

Responsibilities

• Processing transactions for members.
• Opening of new checking/savings accounts.
• Cross-selling Credit Union products.

Skills

Customer service experience

Cash handling experience

Strong verbal communication

Maintaining confidentiality

Job description

A community-focused financial institution in Virginia is seeking a Member Service Representative to provide exceptional customer service. The role includes processing transactions, opening accounts, and promoting products. Ideal candidates will have banking or retail experience, strong communication skills, and a commitment to customer confidentiality. Competitive pay and comprehensive benefits are offered.