Financial Service Representative (Stonehenge Location)

ADP, Inc.; Midlothian (VA); On-site; USD 23,000 - 34,000; Full time

Job summary

Argent Credit Union in Midlothian, VA is seeking a Financial Service Representative to join our member-focused team. You will welcome members, process transactions accurately, and help them access a full range of banking services.

The right candidate will demonstrate professionalism, active listening, and the ability to navigate multiple systems while delivering friendly, precise service. Prior banking or credit union experience is preferred.

Qualifications

• High School Diploma or Equivalent.
• Previous experience in customer service and/or cash handling is preferred.
• One year of experience as a credit union or bank teller preferred.

Responsibilities

• Exhibit professionalism and trustworthiness.
• Navigate multiple systems while assisting members and processing transactions.
• Exercise active listening skills.
• Cross-sell credit union products, services and promotions.
• Meet or exceed assigned job production guidelines.

Skills

Active listening

Verbal communication

Written communication

Customer service

Education

High School Diploma or Equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Midlothian, VA, US

Salary Range: $16.42 To $24.62 Hourly

As a Financial Service Representative, you represent a significant part of our operations team and your passion for driving exceptional customer service is a real opportunity to demonstrate Argent Credit Union’s dedication to being our members trusted financial partner and our commitment to the well-being of our community. The purpose of this role is to develop & enhance the full member relationship from opening of an account to sharing various services offered by the credit union.

Join the Argent Credit Union family if you want to make a real difference. Your goal is to maximize the member experience by accurately and efficiently processing financial transactions.

The right candidate should exhibit and be willing and able to:

• Exhibit professionalism and trustworthiness
• Navigate multiple systems while interacting with members and processing transaction services.
• Exercise active listening skills.
• Cross-sell credit union products, services and promotions.
• Meet or exceed assigned job production guidelines.

Desired Skills:

• Banking, financial and cash handling background preferred.
• Ability to set priorities and multitask.
• Ability to handle sensitive information with discretion.
• Excellent verbal and written communication skills
• Proven record of providing both internal and external customer service

Qualifications:

• High School Diploma or Equivalent
• Previous experience in customer service and/or cash handling is preferred.
• One year of experience as a credit union or bank teller preferred.

Join the Argent Credit Union family and be a part of an organizational culture where taking great care of our employees is what matters.