Financial Service Representative (Stonehenge Location)

Argent Federal Credit Union; Midlothian (VA); On-site; USD 23,000 - 34,000; Full time

Job summary

Argent Credit Union in Midlothian, VA seeks a Financial Service Representative to assist members with accounts and transactions, while promoting credit union products and services. You will ensure accurate processing and privacy of member information.

The role emphasizes friendly service, multi-system navigation, and meeting production guidelines to maximize member satisfaction and trust.

Qualifications

• Experience in customer service or cash handling preferred.
• Ability to multi-task and manage competing priorities.
• Excellent verbal and written communication skills.
• Discretion with sensitive information and data.

Responsibilities

• Open and process banking accounts and transactions for members.
• Enhance member relationships by offering services and promotions.
• Meet or exceed production guidelines while maintaining accuracy and compliance.

Skills

Customer service

Cross-sell

Active listening

Multitasking

Professionalism

Written communication

Education

High School Diploma or Equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Midlothian, VA, US 1 Attachments

Salary Range: $16.42 To $24.62 Hourly

As a Financial Service Representative, you represent a significant part of our operations team and your passion for driving exceptional customer service is a real opportunity to demonstrate Argent Credit Union’s dedication to being our members trusted financial partner and our commitment to the well‑being of our community. The purpose of this role is to develop & enhance the full member relationship from opening of an account to sharing various services offered by the credit union.

Join the Argent Credit Union family if you want to make a real difference. Your goal is to maximize the member experience by accurately and efficiently processing financial transactions.

The right candidate should exhibit and be willing and able to:

• Exhibit professionalism and trustworthiness
• Navigate multiple systems while interacting with members and processing transaction services.
• Exercise active listening skills.
• Cross-sell credit union products, services and promotions.
• Meet or exceed assigned job production guidelines.

Desired Skills:

• Banking, financial and cash handling background preferred.
• Ability to set priorities and multitask.
• Ability to handle sensitive information with discretion.
• Excellent verbal and written communication skills
• Proven record of providing both internal and external customer service

Qualifications:

• High School Diploma or Equivalent
• Previous experience in customer service and/or cash handling is preferred.
• One year of experience as a credit union or bank teller preferred.

Join the Argent Credit Union family and be a part of an organizational culture where taking great care of our employees is what matters.

Attachments (1)