Member Services Specialist - Evening Shift

First National Bankers Bank; Dayton (OH); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

PTO – Paid Time Off

Free Black Card Membership

Training & development

Job summary

Planet Fitness Dayton is seeking a part-time Member Services Representative for evening shifts. You will greet members and guests, answer questions, process new memberships, and help maintain a clean, friendly Judgement Free Zone environment.

This on-site role requires an upbeat, professional attitude, reliability, and strong customer service skills. You must obtain CPR/AED and tanning certifications within required timeframes and can learn club policies with our training.

Qualifications

• Must be 18 years or older.
• Ability to work on-site; not remote.
• Reliable, punctual and positive attitude.
• Professional, respectful and solutions oriented in interactions.
• Ability to learn cleaning practices and company policies.
• Ability to read and follow instructions.
• CPR/AED Certification within required timeframes.
• Tanning Certification within required timeframes.

Responsibilities

• Greet members and guests in a friendly, professional manner.
• Provide outstanding customer service and respond promptly to questions.
• Assist with account inquiries, changes and payments.
• Process new memberships, cancellations and payments accurately.
• Follow opening and closing procedures and ensure a clean facility.
• Maintain club cleanliness and safety throughout the shift.

Skills

Customer service

Professional demeanor

Reliable

Positive attitude

On-site work

Education

High school diploma or equivalent

Tools

POS system

Job description

Planet Fitness Dayton is seeking a part-time Member Services Representative for evening shifts. You will greet members and guests, answer questions, process new memberships, and help maintain a clean, friendly Judgement Free Zone environment.

This on-site role requires an upbeat, professional attitude, reliability, and strong customer service skills. You must obtain CPR/AED and tanning certifications within required timeframes and can learn club policies with our training.