Morning Member Experience Rep - Part-Time

Planet Fitness - Fitton Clubs; Springboro (OH); Vor Ort; USD 17.000 - 22.000; Teilzeit

Benefits dieser Stelle

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Wellness resources

Flexible schedule

Zusammenfassung

Planet Fitness - Fitton Clubs is seeking a Part-Time Member Services Representative (Morning) to deliver exceptional customer service to members and guests in a clean, friendly environment. You will handle memberships, inquiries, and transactions while upholding the club’s Judgement Free Zone culture.

Role requires on-site work, CPR/AED and tanning certifications, and a positive, professional attitude. Training and advancement opportunities accompany a flexible schedule and a Wellness‑minded

Qualifikationen

• Must be 18 years or older.
• On-site work required; not remote.
• Positive attitude, professional demeanor and strong work ethic.
• Reliable, punctual and dependable.
• Professional, respectful, and solutions‑oriented in member interactions.
• Commitment to cleanliness and a positive member experience.
• Ability to learn and apply cleaning practices, policies, and procedures.
• Ability to read and follow verbal and written instructions.
• Obtain and maintain CPR/AED Certification within required timeframes.
• Obtain tanning certification within required timeframes.
• High school diploma or equivalent preferred.
• Prior experience in a club fitness setting is a plus.
• Basic understanding of cleaning chemicals and safety standards.

Aufgaben

• Greet members, prospective members and guests in a friendly, and professional manner.
• Provide information about memberships and amenities; assist tours and sign-ups.
• Promote membership specials and upgrades.
• Meet or exceed membership and customer service goals.
• Check members into the system using the club’s POS system.
• Answer phones professionally and efficiently.
• Process new memberships, cancellations and payments accurately.
• Follow opening and closing procedures as assigned.
• Maintain cleanliness and neatness of the club throughout the shift.
• Walk the floor to ensure the club is clean, organized and safe.
• Refill cleaning stations and supplies as needed.

Kenntnisse

Onsite work

Positive attitude

Reliability

Professionalism

Cleanliness mindset

Learning ability

Follow instructions

CPR/AED cert

Tanning cert

Age 18+

People service

Team player

Ausbildung

High school diploma

Jobbeschreibung

Planet Fitness - Fitton Clubs is seeking a Part-Time Member Services Representative (Morning) to deliver exceptional customer service to members and guests in a clean, friendly environment. You will handle memberships, inquiries, and transactions while upholding the club’s Judgement Free Zone culture.

Role requires on-site work, CPR/AED and tanning certifications, and a positive, professional attitude. Training and advancement opportunities accompany a flexible schedule and a Wellness‑minded