Morning Day-Shift Member Services Rep

Planet Fitness - Fitton Clubs; Springboro (OH); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Paid time off

Training & development

Wellness resources

401(k)

401(k) matching

Dental insurance

Job summary

Planet Fitness - Fitton Clubs is seeking a motivated Member Services Representative to deliver exceptional customer service to members and guests, process memberships, and assist with tours and sign-ups in a welcoming Judgement Free Zone.

This full-time day position requires on-site work, CPR/AED and tanning certifications within specified timeframes, and a proactive approach to maintaining a clean, friendly environment. Bilingual English/Spanish are encouraged to apply.

Qualifications

• Must be 18 years of age or older.
• On-site work requirement; this is not a remote position.
• Bilingual English/Spanish encouraged to apply.
• CPR/AED certification to be obtained within required timeframes.

Responsibilities

• Greet members and guests in a friendly, professional manner; deliver outstanding customer service.
• Provide information about memberships and amenities, tours, and sign-ups.
• Process new memberships, cancellations and payments accurately.
• Handle member inquiries, billing questions, and account changes.
• Maintain cleanliness and organization at the front desk and club area.

Skills

Bilingual English/Spanish

Customer service

Communication

Teamwork

Education

High school diploma

Tools

POS system

Job description

Planet Fitness - Fitton Clubs is seeking a motivated Member Services Representative to deliver exceptional customer service to members and guests, process memberships, and assist with tours and sign-ups in a welcoming Judgement Free Zone.

This full-time day position requires on-site work, CPR/AED and tanning certifications within specified timeframes, and a proactive approach to maintaining a clean, friendly environment. Bilingual English/Spanish are encouraged to apply.