Member Services Pro - Part-Time Weekend/Evening

First National Bankers Bank; Dayton (OH); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Free uniforms

Advancement opportunities

Paid time off

Training & development

Wellness resources

Flexible schedule

Job summary

Planet Fitness is seeking a Part Time Member Services Representative for weekend and evening shifts in Dayton, OH. You will greet members, handle check-ins, and support inquiries with a friendly, professional demeanor.

Responsibilities include phone assistance, POS transactions, signup of new members, updating addresses and billing questions, and maintaining a welcoming front desk area in a busy gym environment. CPR/AED certification may be required.

Qualifications

• Experience in customer service preferred.
• Must be 18 years of age or older.
• High School diploma or GED required.
• Obtain and maintain CPR/AED certification within required timeframes.

Responsibilities

• Greet members and guests and provide outstanding customer service.
• Answer phones and assist callers with questions.
• Check in members, tour and sign up new members, log amenities and communicate updates.
• Respond to questions and concerns promptly and professionally.
• Process beverage or merchandise purchases on the POS system.
• Assist with new membership cards, address changes and billing questions.
• Maintain front desk cleanliness and lobby.
• Support facility cleanliness and maintenance as needed.

Skills

Customer Service

Bilingual EN/ES

Education

High School Diploma/GED

Job description

Planet Fitness is seeking a Part Time Member Services Representative for weekend and evening shifts in Dayton, OH. You will greet members, handle check-ins, and support inquiries with a friendly, professional demeanor.

Responsibilities include phone assistance, POS transactions, signup of new members, updating addresses and billing questions, and maintaining a welcoming front desk area in a busy gym environment. CPR/AED certification may be required.