Member Services Specialist - Community Impact

Forest Area Federal Credit Union; Kingsley (MI); Sur place; USD 42 000 - 52 000; Plein temps

Avantages offerts par ce poste

Health & Dental

401K after 1 year

Disability Insurance

Life Insurance

Résumé du poste

Forest Area Federal Credit Union is seeking a frontline member service/Cash Services role to handle transactions, balance the cash drawer, and maintain accurate records. You will provide courteous, confidential service to members while ensuring adherence to CU policies.

The role emphasizes accuracy, attentiveness, and a professional appearance, with a strong focus on community support and helping members achieve financial goals.

Qualifications

• Balance cash drawer daily with high accuracy.
• Post transactions accurately with minimal errors.
• Provide friendly, confidential member service.

Responsabilités

• Provide friendly, professional, personal, and confidential service to all members.
• Balance cash drawer daily with minimal variances.
• Accurately post transactions with few unresolved posting errors.
• Troubleshoot and resolve member inquiries promptly and accurately.
• Proactively identify opportunities to recommend suitable products and services for members.

Connaissances

Cash handling

Customer service

Attention to detail

Description du poste

Forest Area Federal Credit Union is seeking a frontline member service/Cash Services role to handle transactions, balance the cash drawer, and maintain accurate records. You will provide courteous, confidential service to members while ensuring adherence to CU policies.

The role emphasizes accuracy, attentiveness, and a professional appearance, with a strong focus on community support and helping members achieve financial goals.