Member Services Specialist – Cash & Solutions

Nuvision Federal Credit Union; Cheyenne (WY); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Flexible Spending Account

401(k) Matching

Paid Time Off

Training Provided

Tuition Reimbursement

Job summary

Nuvision Federal Credit Union in Wyoming is hiring an RS I to handle member transactions, deposits, withdrawals, and transfers, while also offering guidance on products and services. The role includes plastic card services, daily balance of the cash drawer, and compliance training.

The position requires 1 year of related branch operations experience, knowledge of BSA and regulatory requirements, and proficiency with PC and MS Office. Equal opportunity employer with strong customer focus.

Qualifications

• 1-yr related branch operations experience.
• Knowledge of BSA, Regulation CC, D, E and all other pertinent regulations.
• Comprehensive knowledge of all deposit account products and all services.
• Basic knowledge of all applicable Federal, State and NCUA regulations.
• Demonstrated ability to follow written and verbal instructions.
• Basic math skills (adding cash) to compute interest on savings, loans, and certificates.
• Demonstrated ability to operate office machines including copier, 10-key and PC.
• Proficient in PC operations and Microsoft applications including Outlook, Word and Excel.
• Knowledge of Internet / Intranet
• Knowledge of SharePoint
• Good verbal / written communication, problem solving, member service, and organizational skills.
• Attention to detail.
• Must present a professional demeanor.
• Capable of working under pressure and with frequent interruptions.
• Successful completion of all compliance related coursework
• NMLS Registered

Responsibilities

• Performs RS I duties including receiving and disbursing funds, posting deposits and loan payments, transfers, money orders, cash advances, and all withdrawals.
• Opens savings, checking, money market, and certificate of deposit accounts.
• Processes plastic card services including issuing temporary cards and ordering new cards.
• Handles account maintenance such as address/name changes.
• Recommends other products and services with transactions.
• Completes required compliance training and ongoing training.
• Balances cash drawer.
• Supports continuous improvement activities.
• Represents the Credit Union in a positive and professional manner.
• Other related duties as assigned.
• Maintains confidentiality of member information.
• Treats all coworkers and members with respect.

Skills

Cash Handling

Customer Service

BSA Knowledge

Regulations Knowledge

Office Equipment

PC Proficiency

MS Office

SharePoint

Education

High School Diploma

Tools

Outlook

Word

Excel

SharePoint

Job description

Nuvision Federal Credit Union in Wyoming is hiring an RS I to handle member transactions, deposits, withdrawals, and transfers, while also offering guidance on products and services. The role includes plastic card services, daily balance of the cash drawer, and compliance training.

The position requires 1 year of related branch operations experience, knowledge of BSA and regulatory requirements, and proficiency with PC and MS Office. Equal opportunity employer with strong customer focus.