Member Services Specialist I — Personal Banking & Solutions

Nuvision Federal Credit Union; Fairbanks (AK); On-site; USD 30,000 - 44,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

FSA

401(k) Matching

Paid Time Off

Training Provided

Tuition Reimbursement

Job summary

Nuvision Federal Credit Union is seeking an RS I at our Fairbanks, AK location. The role involves handling member transactions, opening accounts, and providing personalized service with a focus on accuracy and compliance.

Responsibilities include processing deposits and withdrawals, posting payments, and cross-selling products while maintaining confidentiality and professionalism in every member interaction.

Qualifications

• 1-yr related branch operations experience.
• Knowledge of BSA, Regulation CC, D, E and all other pertinent regulations.
• Comprehensive knowledge of all deposit account products and all services.
• Basic knowledge of all applicable Federal, State and NCUA regulations.
• Demonstrated ability to follow written and verbal instructions.
• NMLS Registered

Responsibilities

• Performs various RS I duties including; receiving and disbursing funds, posting deposits and loan payments, transfers, money orders, cash advances, and all types of withdrawals (cash and checks).
• Opens savings, checking, issue temporary checks, money market, and certificate of deposit accounts, as needed.
• Processes plastic card services such as issuing temporary cards, repining existing cards and ordering new cards.
• Performs a wide variety of account maintenance; change of address and name change.
• Recommends other products and services appropriately with each member transaction.
• Maintains member and other sensitive information with confidentiality.

Skills

Branch operations

Regulatory knowledge

Deposit products knowledge

Communication skills

Attention to detail

Compliance training

NMLS Registered

Education

High School Diploma

Tools

SharePoint

Outlook

Excel

Job description

Nuvision Federal Credit Union is seeking an RS I at our Fairbanks, AK location. The role involves handling member transactions, opening accounts, and providing personalized service with a focus on accuracy and compliance.

Responsibilities include processing deposits and withdrawals, posting payments, and cross-selling products while maintaining confidentiality and professionalism in every member interaction.