Member Services Specialist - Banking & Care

Visions Federal Credit Union; Kentucky; Presencial; USD 25.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Retirement benefits

Health benefits

Flexible Paid Time Off (PTO)

10+ paid holidays per year

LSA stipend

Employee recognition program

Descripción de la vacante

Visions Federal Credit Union in Temple, PA is seeking a Member Service Representative to be the first point of contact for members, delivering a high-quality, service-focused experience in a fast-paced branch environment. This role processes daily financial transactions and builds strong relationships through personalized service.

You will support members with everyday banking needs while identifying opportunities to enhance their financial well-being.

Formación

• High school diploma with 1-3 years of related experience.
• Proficient in the Microsoft Office Suite programs.
• Proficient with standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines, PCs, etc.

Responsabilidades

• Process everyday banking transactions with accuracy and efficiency.
• Assist members with deposits, withdrawals, and account questions.
• Provide friendly, personalized service to every member.
• Help identify member needs and suggest appropriate solutions.
• Resolve account issues and elevate complex concerns when needed.
• Support overall branch operations and maintain a clean, organized workspace.

Conocimientos

Microsoft Office Suite

Office equipment proficiency

Educación

High school diploma

Descripción del empleo

Visions Federal Credit Union in Temple, PA is seeking a Member Service Representative to be the first point of contact for members, delivering a high-quality, service-focused experience in a fast-paced branch environment. This role processes daily financial transactions and builds strong relationships through personalized service.

You will support members with everyday banking needs while identifying opportunities to enhance their financial well-being.