Member Banking & Sales Specialist

Visions Federal Credit Union; Reading (Berks County); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Retirement benefits

Health benefits

PTO & VTO

10+ holidays

LSA stipend

Job summary

Visions Federal Credit Union in Bethlehem, PA, seeks a Service and Sales Representative to blend relationship building with hands-on branch operations. You will open and manage accounts, support loan applications, and connect members with solutions to meet financial goals.

The role is full-time (40 hours/week) with shifts Monday–Friday and rotating Saturdays. Compensation ranges from $23.00–$25.50 per hour, with local coverage across Bethlehem and nearby Allentown/Reading branches.

Qualifications

• Associate degree required with 1-3 years of experience; 3-5 years of relevant experience will be considered in lieu of a degree.
• Obtain notary license within 1 year of acceptance of role.
• Proficient in the Microsoft Office Suite programs.
• Proficient with standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines, PCs, etc.
• Visions remains committed to the aspects of diversity and inclusion and will consider alternative education and experience.

Responsibilities

• Build relationships and serve as the first point of contact for members
• Open and manage consumer, business, and IRA accounts
• Support loan application intake (including mortgages)
• Resolve account questions and escalations
• Recommend products aligned to member needs
• Support branch operations (teller/MSR coverage, transactions, etc.)
• Provide notary and signature guarantee services (training provided)

Skills

Customer service

Relationship building

Sales oriented

Teamwork

Education

Associate degree

Bachelor's degree preferred

Tools

Microsoft Office Suite

Office equipment

Job description

Visions Federal Credit Union in Bethlehem, PA, seeks a Service and Sales Representative to blend relationship building with hands-on branch operations. You will open and manage accounts, support loan applications, and connect members with solutions to meet financial goals.

The role is full-time (40 hours/week) with shifts Monday–Friday and rotating Saturdays. Compensation ranges from $23.00–$25.50 per hour, with local coverage across Bethlehem and nearby Allentown/Reading branches.