Bilingual Senior Branch Account Advisor

Visions Federal Credit Union; Temple (PA); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Retirement benefits - pension plan, 41

Excellent health benefits - medical, 2

Flexible PTO and holiday time

LSA stipend for wellness

Employee recognition program

Job summary

Visions Federal Credit Union in Temple, PA, seeks a Senior Branch Member Account Specialist to deliver exceptional member experiences. You will build relationships, offer personalized financial support, and guide members through accounts and services in a community-focused setting.

The role includes training, a full-time schedule, and a compensation range of $21.00/hr to $25.50/hr, with location on-site at Muhlenberg Branch. Growth in banking is emphasized and supported by the team.

Qualifications

• High school diploma required, 1-3 years related experience.
• Notary license to be obtained within 1 year of acceptance.
• Bilingual Spanish proficiency is required and evaluated.

Responsibilities

• Open and manage consumer, business, and IRA accounts.
• Support consumer loan applications (excluding mortgages).
• Resolve complex member concerns and escalations; identify product opportunities.
• Support branch operations including teller/MSR coverage.
• Provide notary services (training provided).

Skills

Bilingual Spanish

Microsoft Office

Education

High school diploma

Associate degree preferred

Tools

Microsoft Office Suite

Job description

Visions Federal Credit Union in Temple, PA, seeks a Senior Branch Member Account Specialist to deliver exceptional member experiences. You will build relationships, offer personalized financial support, and guide members through accounts and services in a community-focused setting.

The role includes training, a full-time schedule, and a compensation range of $21.00/hr to $25.50/hr, with location on-site at Muhlenberg Branch. Growth in banking is emphasized and supported by the team.