Member Services Specialist – Banking & Solutions

Service 1st Federal Credit Union; Lewisburg (Union County); On-site; USD 30,000 - 45,000; Full time

Job summary

Service 1st Federal Credit Union is seeking a Member Service Representative who will assist members in achieving their financial goals while providing exceptional service. Responsibilities include processing transactions, cross-selling financial products, and resolving member inquiries.

The ideal candidate will have 1-3 years of experience in customer service and a high school diploma. Join us in delivering friendly and professional service to our members!

Qualifications

• 1-3 years of experience in customer service, cash handling, sales, or banking.
• Ability to operate a computer and perform basic mathematics.

Responsibilities

• Process member transactions and manage financial accounts.
• Cross-sell financial products and services.
• Research and resolve member account inquiries.

Skills

Customer service

Cash handling

Sales

Basic mathematical skills

Education

High school education or GED

Job description

Service 1st Federal Credit Union is seeking a Member Service Representative who will assist members in achieving their financial goals while providing exceptional service. Responsibilities include processing transactions, cross-selling financial products, and resolving member inquiries.

The ideal candidate will have 1-3 years of experience in customer service and a high school diploma. Join us in delivering friendly and professional service to our members!