Member Services Specialist

True Community Credit Union; Saline (MI); On-site; USD 37,000 - 43,000; Full time

Benefits offered by this job

Medical, Dental & Vision insurance

Employer-paid disability insurance

Paid Time Off (PTO)

12 paid holidays

401(k) with company match

Pension plan

TRUE Cares Paid Family Leave

Gym membership reimbursement

Tuition reimbursement

Growth and development opportunities

Job summary

TRUE Community Credit Union is expanding its Saline presence with a full-time Member Advisor role. You will assist members with daily banking needs, open accounts, process loans, and provide financial solutions with a focus on service and relationship-building.

The position offers a comprehensive benefits package, competitive hourly pay, and growth opportunities within a community-focused organization.

Qualifications

• High school diploma or GED required.
• One year of banking, retail, cash handling, customer service, sales, or related experience preferred.
• Strong communication and relationship-building skills.
• Ability to multitask in a fast-paced environment.
• Comfort using technology and learning new systems.

Responsibilities

• Process deposits, withdrawals, transfers, loan payments, and other transactions with accuracy and efficiency.
• Open and maintain deposit accounts and assist with loan applications.
• Educate members on fraud prevention and account security.
• Recommend products and services to support members' financial well-being.
• Deliver outstanding customer service and build lasting relationships.

Skills

Customer service

Communication

Relationship building

Education

High school diploma or GED

Job description

TRUE Community Credit Union is expanding its Saline presence with a full-time Member Advisor role. You will assist members with daily banking needs, open accounts, process loans, and provide financial solutions with a focus on service and relationship-building.

The position offers a comprehensive benefits package, competitive hourly pay, and growth opportunities within a community-focused organization.