Member Services & Lending Advisor

United Federal Credit Union; Coloma (MI); Presencial; USD 32 000 - 42 000; Tempo integral

Resumo da oferta

United Federal Credit Union is seeking a Member Service Advisor to reinforce and grow member relationships through timely responses to service requests and proactive cross-selling of loan and deposit products. The role focuses on exceeding member expectations and meeting sales goals by aligning our products with members' needs.

You will act as a primary source of product information, help with account maintenance, complete loan applications, evaluate credit reports, and maintain accurate

Qualificações

• Excellent communication skills.
• Proven sales experience.
• NMLS registration required upon hire.

Responsabilidades

• Sell and deliver Credit Union loan, deposit, investment, business, electronic and convenience products and services.
• Act as the primary source of product information and service support for member inquiries and account maintenance.
• Provide accurate, complete, and consistent documentation in a timely manner.
• Participate in training and team development to adapt to new processes and systems.
• Perform teller functions as needed.

Conhecimentos

Communication

Sales skills

Customer service

Formação académica

High school diploma or equivalent

Some college

NMLS registration

Ferramentas

Computer software

Keyboarding

Descrição da oferta de emprego

United Federal Credit Union is seeking a Member Service Advisor to reinforce and grow member relationships through timely responses to service requests and proactive cross-selling of loan and deposit products. The role focuses on exceeding member expectations and meeting sales goals by aligning our products with members' needs.

You will act as a primary source of product information, help with account maintenance, complete loan applications, evaluate credit reports, and maintain accurate