Member Services & Sales Specialist

Baseline Fitness; Monument (CO); Presencial; USD 43.554.000 - 49.594.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee discounts

Training & development

Free Membership for self and onefamily

Team Member Support Team

Health, Dental and Vision Insurance

Critical Illness Insurance

Short Term Disability Insurance

Accident Insurance

Voluntary Life Insurance

Pet Insurance

HSA

Advancement Opportunities

Descripción de la vacante

Planet Fitness PF Baseline Fitness in Monument, CO seeks a Customer Service Representative to drive new member sales and deliver a superior member experience. You will greet potential members, manage front desk tasks, answer calls, conduct tours, and assist with sign-ups, cancellations, and account updates under the Club Manager's guidance.

We value honesty, strong customer service, and basic computer skills.

Formación

• Honesty and good work ethic is required.
• Strong customer service skills are required.
• Basic computer proficiency is required.

Responsabilidades

• Greet/meet potential members, providing a great customer experience.
• Handle front desk related tasks and answer phone calls.
• Take information calls and tours.
• Assist in member sign-ups, cancellations, BCM amenity usage, and updating member accounts.
• Facilitate member services issues and forward to Club Manager/Manager in Training/Team Lead as needed.
• Help maintain the neatness/cleanliness of the club.

Conocimientos

Honesty and good work ethic

Strong customer service skills

Basic computer proficiency

Descripción del empleo

Planet Fitness PF Baseline Fitness in Monument, CO seeks a Customer Service Representative to drive new member sales and deliver a superior member experience. You will greet potential members, manage front desk tasks, answer calls, conduct tours, and assist with sign-ups, cancellations, and account updates under the Club Manager's guidance.

We value honesty, strong customer service, and basic computer skills.