Member Services & Sales Concierge

Planet Fitness - Baseline Fitness; Sterling (IL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Free Membership

Health, Dental and Vision Insurance

Advancement Opportunities

Employee Appreciation Program

Job summary

Planet Fitness - Baseline Fitness is looking for team members responsible for new member sales and creating a positive member experience. The role involves greeting potential members, handling front desk tasks, and maintaining club cleanliness.

Benefits include free membership for self and one family member, health insurance, and advancement opportunities. Candidates should possess strong customer service skills and a good work ethic, ensuring members feel valued and supported.

Qualifications

• Strong customer service skills.
• Basic computer proficiency.
• Honesty and good work ethic.

Responsibilities

• Greet and meet potential members, providing a great customer experience.
• Answer phone calls politely to assist with questions.
• Assist in member check-ins, sign-ups, and cancellations.
• Help maintain the neatness and cleanliness of the club.

Skills

Customer service

Problem solving

Communication

Listening

Job description

Planet Fitness - Baseline Fitness is looking for team members responsible for new member sales and creating a positive member experience. The role involves greeting potential members, handling front desk tasks, and maintaining club cleanliness.

Benefits include free membership for self and one family member, health insurance, and advancement opportunities. Candidates should possess strong customer service skills and a good work ethic, ensuring members feel valued and supported.