Member Services & Sales Associate

Baseline Fitness; West Des Moines (IA); Hybrid; USD 27,000 - 37,000; Full time

Benefits offered by this job

Dollars for Scholars Program

Free Membership

Health, Dental and Vision Insurance

Advancement Opportunities

Job summary

Baseline Fitness is searching for a Customer Service Representative to create a positive member experience. The role involves greeting potential members, handling front desk tasks such as check-ins and inquiries, and maintaining club cleanliness. Strong customer service skills and basic computer proficiency are essential.

Join a dynamic team that values honesty and a good work ethic while providing the opportunity for advancement and extensive employee benefits.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet/meet potential members, providing a great customer experience.
• Handle front desk related tasks.
• Answering phone calls in a polite and friendly manner.
• Assist in member check-ins, sign-ups, and cancellations.
• Help maintain the neatness/cleanliness of the club.

Skills

Customer Service

Listening

Problem Solving

Communication

Job description

Baseline Fitness is searching for a Customer Service Representative to create a positive member experience. The role involves greeting potential members, handling front desk tasks such as check-ins and inquiries, and maintaining club cleanliness. Strong customer service skills and basic computer proficiency are essential.

Join a dynamic team that values honesty and a good work ethic while providing the opportunity for advancement and extensive employee benefits.