Member Experience Associate - Front Desk

Baseline Fitness; Lakeville (MN); Hybrid; USD 16,000 - 23,000; Full time

Benefits offered by this job

Free uniforms

Bonus based on performance

Flexible schedule

Health, Dental and Vision Insurance

Free Membership

Job summary

Baseline Fitness is looking for a Customer Service Representative to enhance the member experience by providing superior service. Responsibilities include greeting potential members, assisting with member check-ins and facilitating inquiries. This role requires strong customer service skills and the ability to communicate effectively.

The position offers a flexible schedule and various benefits, including health insurance and free membership for you and a family member.

Qualifications

• Strong customer service skills and honesty.
• Basic computer proficiency.

Responsibilities

• Greet and assist potential members in a friendly manner.
• Answer phone calls and assist with member check-ins.
• Facilitate member services and maintain club cleanliness.

Skills

Customer Service

Listening

Problem Solving

Communication

Job description

Baseline Fitness is looking for a Customer Service Representative to enhance the member experience by providing superior service. Responsibilities include greeting potential members, assisting with member check-ins and facilitating inquiries. This role requires strong customer service skills and the ability to communicate effectively.

The position offers a flexible schedule and various benefits, including health insurance and free membership for you and a family member.