Member Experience Specialist

Baseline Fitness; Saint Paul (MN); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Free Membership

Advancement Opportunities

Job summary

Baseline Fitness is looking for a Customer Service Representative to enhance the member experience at our club. The role involves greeting new members, answering calls, and providing information. A strong customer service ethic and basic computer skills are essential.

Enjoy benefits like health insurance and free membership, plus the opportunity for advancement. Join us in creating a supportive environment where each member feels valued and inspired!

Qualifications

• Strong customer service skills.
• Honesty and good work ethic required.
• Ability to empathize with customer and solve problems.

Responsibilities

• Greet and meet potential members.
• Assist in member check-ins and sign-ups.
• Answer phone calls politely and assist with questions.

Skills

Customer service

Listening

Problem solving

Diplomacy

Communication

Tools

Basic computer proficiency

Job description

Baseline Fitness is looking for a Customer Service Representative to enhance the member experience at our club. The role involves greeting new members, answering calls, and providing information. A strong customer service ethic and basic computer skills are essential.

Enjoy benefits like health insurance and free membership, plus the opportunity for advancement. Join us in creating a supportive environment where each member feels valued and inspired!