Member Experience Associate - Day Shift Front Desk

Planet Fitness - Fitton Clubs; Union Square (UT); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Wellness resources

401(k)

401(k) matching

Dental insurance

Job summary

Planet Fitness - Fitton Clubs in Utah is seeking a motivated Member Services Representative to join our team. This on-site role handles member inquiries, sign-ups, and daily front-desk duties, ensuring a friendly, clean, and welcoming environment for all members and guests.

Responsibilities include greeting members, processing memberships, assisting with tours, answering phones, and maintaining club cleanliness.

Qualifications

• Must be 18 years of age or older
• Ability to work onsite; this is not a remote position
• On-site work requirement
• CPR/AED Certification within required timeframes
• Tanning Certification within required timeframes

Responsibilities

• Greet members, prospective members and guests in a friendly, professional manner
• Process new memberships, cancellations and payments accurately
• Answer phones professionally and efficiently
• Follow opening and closing procedures as assigned

Education

High school diploma or equivalent

Job description

Planet Fitness - Fitton Clubs in Utah is seeking a motivated Member Services Representative to join our team. This on-site role handles member inquiries, sign-ups, and daily front-desk duties, ensuring a friendly, clean, and welcoming environment for all members and guests.

Responsibilities include greeting members, processing memberships, assisting with tours, answering phones, and maintaining club cleanliness.