Member Services Pro — Gym Front Desk & Growth Path

Planet Fitness; Bentonville (AR); On-site; USD 42,000 - 100,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Wellness resources

401(k)

401(k) matching

Employee discounts

Job summary

Excel Fitness, a Planet Fitness franchise group, is seeking a front desk team member for our Bentonville, AR location. You will provide an exceptional member experience, check members in, conduct tours for prospective members, and help with new account sign-ups.

We offer benefits including health insurance, 401(k), paid time off, and a FREE Planet Fitness Black Card Membership. Candidates must be 18+, have a HS diploma/GED, and be able to lift up to 50 lbs and work third shift.

Qualifications

• Customer service experience preferred.
• Punctual, reliable, and professional demeanor.
• Able to communicate effectively with members and teammates.
• Must be at least 18 years old with a HS diploma or GED.

Responsibilities

• Provide an exceptional member experience.
• Check members into the system.
• Give tours to prospective members and assist with sign-ups.
• Update member information as needed.
• Respond to questions and resolve issues promptly.
• Maintain cleanliness throughout the facility.
• Close the shift and prepare deposits for next day.
• Uphold safety and cleaning protocols for all members.

Skills

Customer service

Punctuality

Reliability

Communication

Education

High School diploma/GED

Job description

Excel Fitness, a Planet Fitness franchise group, is seeking a front desk team member for our Bentonville, AR location. You will provide an exceptional member experience, check members in, conduct tours for prospective members, and help with new account sign-ups.

We offer benefits including health insurance, 401(k), paid time off, and a FREE Planet Fitness Black Card Membership. Candidates must be 18+, have a HS diploma/GED, and be able to lift up to 50 lbs and work third shift.