Member Services Pro - Front Desk & Sales

Epic Crunch Jobs; Albuquerque (NM); Hybrid; USD 18,000 - 25,000; Full time

Benefits offered by this job

Free Crunch Fitness membership

Competitive pay

Career advancement opportunities

Job summary

Crunch Fitness - Undefeated Tribe in Albuquerque is seeking a Member Services Representative to greet members and guests, manage front desk operations, assist with membership sales, check-ins, and product promotions while delivering warm, professional service.

You’ll help keep the club clean and organized, support new member enrollments, and contribute to a friendly, high-energy environment that supports fitness and community.

Responsibilities

• As a Member Services Representative at Crunch, you’ll be the face of the club, creating a warm and welcoming environment for every member and guest.
• You’ll assist with membership sales, check-ins, and product promotions while delivering exceptional customer service and consistently meeting service level expectations.
• From answering phones and managing front desk operations to supporting club cleanliness and promoting programs like group fitness and tanning, you’ll ensure every interaction reflects our commitment to excellence.
• This role also includes maintaining accurate procedures, supporting new member enrollments, and helping keep the club “grand-opening ready” every day.

Job description

Crunch Fitness - Undefeated Tribe in Albuquerque is seeking a Member Services Representative to greet members and guests, manage front desk operations, assist with membership sales, check-ins, and product promotions while delivering warm, professional service.

You’ll help keep the club clean and organized, support new member enrollments, and contribute to a friendly, high-energy environment that supports fitness and community.