Member Experience Specialist — Free Gym Membership

Epic Crunch Jobs; Albuquerque (NM); Hybrid; USD 28,000 - 36,000; Full time

Benefits offered by this job

Free Crunch Fitness membership

Job summary

Crunch Fitness - Undefeated Tribe in Albuquerque seeks a Member Services Representative to welcome members and guests, handle check-ins, and promote fitness programs. You will assist with memberships, manage front desk tasks, and support club cleanliness while delivering exceptional customer service.

This role emphasizes sales, onboarding new members, and promoting Crunch services daily. The position offers a fast-paced environment with growth opportunities and a focus on community, health, and

Qualifications

• Experience in front desk or member services is preferred.
• Able to handle member inquiries and promote programs.

Responsibilities

• Greet members and guests with a warm, genuine welcome.
• Process check-ins and membership sales at the front desk.
• Promote programs such as group fitness and tanning.
• Maintain club cleanliness and organize front desk operations.
• Support new member enrollments and front desk procedures.

Skills

Customer service

Sales

Front desk

Communication

Tools

POS system

Scheduling software

Job description

Crunch Fitness - Undefeated Tribe in Albuquerque seeks a Member Services Representative to welcome members and guests, handle check-ins, and promote fitness programs. You will assist with memberships, manage front desk tasks, and support club cleanliness while delivering exceptional customer service.

This role emphasizes sales, onboarding new members, and promoting Crunch services daily. The position offers a fast-paced environment with growth opportunities and a focus on community, health, and