Member Services Pro — Front Desk & Guest Experience

Planet Fitness - United FP Management, LLC; Town of Lansing (NY); On-site; USD 12,398 - 15,153; Full time

Benefits offered by this job

Free black card membership

Health insurance

Opportunities for advancement

Ongoing leadership training

Job summary

A leading fitness franchise is looking for a Member Services Representative in New York to enhance the member experience by providing excellent customer service. This role involves greeting members, handling front desk operations, and ensuring a clean and welcoming environment. Ideal candidates are passionate about fitness, have a customer service background, and possess strong communication skills. Full-time employees enjoy health insurance and opportunities for advancement. Join this vibrant team and make a positive impact on members' lives!

Qualifications

• Customer service background preferred.
• Basic computer proficiency required.
• Must be 18 years of age or older.

Responsibilities

• Greet members and guests providing exceptional service.
• Handle front desk activities and member sign-ups.
• Respond to member questions and maintain club cleanliness.

Skills

Customer service background

Basic computer proficiency

Passion for fitness and health

Upbeat and positive attitude

Exceptional customer service skills

Strong listening and empathy

Problem-solving skills

Job description

A leading fitness franchise is looking for a Member Services Representative in New York to enhance the member experience by providing excellent customer service. This role involves greeting members, handling front desk operations, and ensuring a clean and welcoming environment. Ideal candidates are passionate about fitness, have a customer service background, and possess strong communication skills. Full-time employees enjoy health insurance and opportunities for advancement. Join this vibrant team and make a positive impact on members' lives!