Member Services Pro (Floater) – Part Time

Planet Fitness

St. Clairsville (OH)

On-site

USD 17,000 - 22,000

Part time

8 days ago

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Benefits offered by this job

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Wellness resources

Flexible schedule

Job summary

Planet Fitness is seeking a motivated Part-Time Member Services Representative (Floater) to greet members, handle inquiries, process sign-ups, and maintain a clean, welcoming environment. On-site role requiring CPR/AED and tanning certifications within required timeframes, with flexible hours and opportunities for advancement.

The MSR will assist with tours, help members with account changes, and support front desk operations while ensuring a positive “Judgement Free Zone” experience for all

Qualifications

Must be 18 years or older
Onsite work required
CPR/AED certification and tanning certification required within specified time frames
Commitment to cleanliness and customer service
Bilingual English/Spanish encouraged to apply

Responsibilities

Greet members and guests in a friendly, professional manner
Assist with tours, sign-ups, and membership questions
Check members into the system using the club POS
Answer phones professionally and handle inquiries
Process new memberships, cancellations, and payments accurately
Maintain cleanliness and safety throughout the club

Skills

Customer service

Bilingual English/Spanish

CPR/AED certification

Reliability

Communication

Teamwork

Education

High school diploma or equivalent

Tools

POS system

Job description

The MSR will assist with tours, help members with account changes, and support front desk operations while ensuring a positive “Judgement Free Zone” experience for all

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