Member Services Pro — Club Front Desk & Memberships

Planet Fitness; Sugarcreek Township (OH); Vor Ort; USD 17.000 - 25.000; Vollzeit

Benefits dieser Stelle

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

401(k)

401(k) matching

Dental insurance

Zusammenfassung

Planet Fitness is seeking a motivated Member Services Representative to deliver a superior customer experience to members, guests, and prospective members. This full-time, afternoon/evening role emphasizes friendly service, memberships, and smooth front-desk operations in a welcoming, non-intimidating environment.

The MSR will handle inquiries, process sign-ups, and maintain club cleanliness while supporting a positive “Judgement Free Zone” culture. Evening shifts and on-site work are required.

Qualifikationen

• Must be 18 years of age or older.
• Ability to work onsite; this is not a remote position.
• Background check including National Sex Offender Registry search.
• Must obtain CPR/AED Certification within required timeframes.
• Must obtain tanning certification within company timeframes.

Aufgaben

• Greet members, prospective members and guests professionally.
• Assist with memberships, sign-ups and billing questions.
• Check members into the system using the club’s POS system and process payments.
• Maintain cleanliness and safety throughout the club, including restrooms and workout areas.

Kenntnisse

Customer service

On-site work

Punctual

Professional attitude

Bilingual English/Spanish

Ausbildung

High school diploma preferred

Tools

POS system

Jobbeschreibung

Planet Fitness is seeking a motivated Member Services Representative to deliver a superior customer experience to members, guests, and prospective members. This full-time, afternoon/evening role emphasizes friendly service, memberships, and smooth front-desk operations in a welcoming, non-intimidating environment.

The MSR will handle inquiries, process sign-ups, and maintain club cleanliness while supporting a positive “Judgement Free Zone” culture. Evening shifts and on-site work are required.