Member Services Pro — Afternoon/Evening Shift

First National Bankers Bank; Caldwell (ID); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Parental leave

Vision insurance

Wellness resources

Job summary

Planet Fitness is seeking a motivated Member Services Representative for afternoon/evening shifts. The role centers on delivering a superior customer experience and handling membership inquiries, sign-ups and payments in a clean, welcoming gym environment.

The MSR will greet members, process transactions, answer phones and help maintain club standards. On-site work is required, with bilingual English/Spanish applicants encouraged to apply.

Qualifications

• Must be 18 years or older and able to work on-site.
• CPR/AED certification within required timeframes.
• Must obtain tanning certification within required timeframes.

Responsibilities

• Greet members and guests in a friendly, professional manner.
• Assist with membership inquiries, sign-ups and billing questions.
• Process new memberships, cancellations and payments accurately.

Skills

Customer service

Communication skills

Bilingual English/Spanish

On-site availability

Professional demeanor

Education

High school diploma or equivalent

Tools

POS system

Job description

Planet Fitness is seeking a motivated Member Services Representative for afternoon/evening shifts. The role centers on delivering a superior customer experience and handling membership inquiries, sign-ups and payments in a clean, welcoming gym environment.

The MSR will greet members, process transactions, answer phones and help maintain club standards. On-site work is required, with bilingual English/Spanish applicants encouraged to apply.