Member Services & Operations Coordinator

New England Appliance Group; Unionville (MA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Paid time-off

401k Match

Tuition Reimbursement

Health/Dental Insurance

Job summary

New England Appliance Group is seeking a Member Services Coordinator/Administrative Assistant to support operations and maintain member records. This role provides front-line service to members, vendors, and staff and participates in member meetings and events.

The position involves updating databases, handling office tasks, and assisting with event organization in a small office environment.

Qualifications

• High School degree or equivalent.
• Minimum of 2 years’ relevant customer/member service experience preferred.

Responsibilities

• Daily communication with members via phone and email.
• Assist with new member onboarding process.
• Maintain NEAG member website documents and communications.

Skills

MS Office

Customer service

CRM systems

Initiative

Team player

Organization

Verbal & written comms

Attention to detail

Education

High School degree or equivalent

Job description

New England Appliance Group is seeking a Member Services Coordinator/Administrative Assistant to support operations and maintain member records. This role provides front-line service to members, vendors, and staff and participates in member meetings and events.

The position involves updating databases, handling office tasks, and assisting with event organization in a small office environment.