Member Services & Membership Concierge - Part Time

YMCA of Greater St. Petersburg; Largo (FL); In loco; USD 17.000 - 24.000; Part-time

Vantaggi offerti da questo lavoro

Hourly pay $15

Free YMCA membership for employee

Discount for household members

Descrizione del lavoro

Bardmoor YMCA in Largo, FL is seeking a Member Services Associate to deliver excellent service to members, guests, and program participants. You will promote memberships and programs, handle enrollments and billing, and keep the lobby area clean and welcoming.

The role requires strong interpersonal and communication skills, data entry proficiency, and the ability to work Friday evenings and Saturday mornings.

Competenze

• High school diploma or GED required.
• Availability Fri evenings and Sat mornings.
• CPR/First Aid certification or within 30 days of hire.
• 6 months to 1 year of customer service or sales experience.
• Strong organizational and communication skills.
• Ability to input and process data in online systems.
• Must pass Level 2 background check and drug screen.

Mansioni

• Provide excellent service to members, guests, and program participants in the Y and on the phone, contributing to member retention.
• Greets and engages members and guests, connecting with people of diverse backgrounds.
• Keeps lobby areas clean and organized, assists members with special requests.
• Conducts interviews and tours for prospective members; promotes and sells memberships.
• Performs data entry, files, processes enrollments, cancellations, and other membership changes.
• Builds relationships with members and connects them with the YMCA community.
• Handles and resolves membership concerns and informs supervisor of issues.
• Promotes all YMCA policies and program values.
• Maintains awareness of programs, schedules, camps and events.
• Supports fundraising and budgets adherence.

Conoscenze

Customer service

Sales experience

Data entry

Communication skills

Problem solving

Organization

Teamwork

MS Office

Phone reception

Formazione

High school diploma or GED

Strumenti

Online membership databases

Cashiering system

Background checks software

Descrizione del lavoro

Bardmoor YMCA in Largo, FL is seeking a Member Services Associate to deliver excellent service to members, guests, and program participants. You will promote memberships and programs, handle enrollments and billing, and keep the lobby area clean and welcoming.

The role requires strong interpersonal and communication skills, data entry proficiency, and the ability to work Friday evenings and Saturday mornings.