Member Services & Loans Specialist

Y-12 FCU Brand; Clinton (TN); On-site; USD 28,000 - 38,000; Full time

Job summary

Y-12 Federal Credit Union in Clinton, TN is seeking a branch associate to support daily operations, help members with transactions, and promote credit union products.

You will process deposits and withdrawals, assist with new accounts, and ensure accuracy and compliance while delivering friendly service to members.

The role requires 1–3 years of similar experience and a high school diploma or GED, with a strong emphasis on teamwork and customer care.

Qualifications

• Customer-facing service skills and professional communication. (≤140 chars)
• Ability to balance accounts accurately and manage basic calculations.
• Attention to detail and accuracy in processing transactions and forms.

Responsibilities

• Assist branch in meeting performance standards monthly.
• Interview members and process consumer loan applications.
• Conduct all member account functions and cross-sell appropriate products.
• Assist with opening/closing accounts and resolve member questions.

Skills

Customer Service: face-to-face

Ability to balance and maintain accura

Detailed Oriented

Education

GED or better

High School or better

Job description

Y-12 Federal Credit Union in Clinton, TN is seeking a branch associate to support daily operations, help members with transactions, and promote credit union products.

You will process deposits and withdrawals, assist with new accounts, and ensure accuracy and compliance while delivering friendly service to members.

The role requires 1–3 years of similar experience and a high school diploma or GED, with a strong emphasis on teamwork and customer care.