Assistant Branch Manager: Lead People, Build Relationships

Y-12 Federal Credit Union; Maryville (TN); On-site; USD 55,000 - 75,000; Full time

Job summary

Y-12 Federal Credit Union in Maryville, TN is hiring an Assistant Branch Manager who will build relationships, help navigate financial decisions, and support branch teams.

You'll balance member service with operations, coach staff, train scheduling, and collaborate with the Branch Manager to meet goals and ensure a positive member experience.

You will also build relationships with local businesses and represent Y-12 in the community, contributing to growth and employee development.

Qualifications

• Experience in member service and financial transactions.
• Ability to coach and develop employees.
• Strong relationship-building with members and local businesses.

Responsibilities

• Build relationships with members by understanding their needs and connecting them with financial solutions that make sense.
• Help members with transactions, account services, consumer loans, and other everyday financial needs.
• Create a branch culture that balances service, growth, and employee development.
• Support and coach branch employees while helping with training, scheduling, feedback, and day-to-day team needs.
• Partner with the Branch Manager to support branch goals, operations, compliance, and the overall member experience.
• Build relationships with local businesses and represent Y-12 in the community.

Skills

Leadership

Relationship-building

Coaching

Training

Job description

Y-12 Federal Credit Union in Maryville, TN is hiring an Assistant Branch Manager who will build relationships, help navigate financial decisions, and support branch teams.

You'll balance member service with operations, coach staff, train scheduling, and collaborate with the Branch Manager to meet goals and ensure a positive member experience.

You will also build relationships with local businesses and represent Y-12 in the community, contributing to growth and employee development.