Member Experience Teller & Services Specialist

Fortera-Credit-Union; Nashville (TN); On-site; USD 25,000 - 29,000; Full time

Job summary

Fortera Federal Credit Union in Nashville, TN is seeking a Full Time Admin Support Worker to assist members with a range of teller-related services.

The role involves processing deposits, withdrawals, loan payments, and other transactions, maintaining a balanced cash drawer, and promoting available products and remote services.

Candidates should have a high school diploma and at least six months of cash handling or customer service experience; English and Spanish proficiency is preferred.

Qualifications

• High school diploma or equivalent.
• At least six months experience in cash handling, customer service, or retail sales.
• Fluent in English; Spanish fluency preferred.

Responsibilities

• Process deposits, withdrawals, loan payments, and cashier’s checks.
• Balance cash drawer and maintain accuracy.
• Educate members on products and services including online banking.
• Deliver courteous, professional member service and refer opportunities.

Skills

Cash Handling

Customer Service

Interpersonal Communication

Bilingual EN/ES

Education

High School Diploma or Equivalent

Job description

Fortera Federal Credit Union in Nashville, TN is seeking a Full Time Admin Support Worker to assist members with a range of teller-related services.

The role involves processing deposits, withdrawals, loan payments, and other transactions, maintaining a balanced cash drawer, and promoting available products and remote services.

Candidates should have a high school diploma and at least six months of cash handling or customer service experience; English and Spanish proficiency is preferred.