Assistant Branch Manager — Lead, Serve, & Grow Members

Y 12 Credit Union; Maryville (TN); On-site; USD 42,000 - 58,000; Full time

Job summary

Y-12 Credit Union is seeking an Assistant Branch Manager in Maryville, TN to build relationships with members, guide them through financial decisions, and support branch teams. You will balance service, growth, and employee development while representing the credit union in the community.

The role emphasizes coaching, scheduling, training, and assisting with lending decisions and day-to-day operations to ensure a positive member experience and strong team performance.

Responsibilities

• Build relationships with members by understanding their needs and connecting them with financial solutions.
• Support and coach branch employees while helping with training, scheduling, feedback and day-to-day team needs.
• Partner with the Branch Manager to support branch goals, operations, compliance, and member experience.
• Build relationships with local businesses and represent Y-12 in the community.
• Help members with transactions, account services, consumer loans, and other everyday financial needs.

Skills

Relationship building

Customer service

Leadership

Coaching

Job description

Y-12 Credit Union is seeking an Assistant Branch Manager in Maryville, TN to build relationships with members, guide them through financial decisions, and support branch teams. You will balance service, growth, and employee development while representing the credit union in the community.

The role emphasizes coaching, scheduling, training, and assisting with lending decisions and day-to-day operations to ensure a positive member experience and strong team performance.