Assistant Branch Leader: Build Relationships & Lead Teams

Y-12 Credit Union; Maryville (TN); On-site; USD 45,000 - 60,000; Full time

Job summary

Y-12 Credit Union in Maryville, TN seeks an Assistant Branch Manager who will build relationships, help members navigate financial decisions, and support branch teams. You’ll step in when leadership is needed and coach staff to deliver outstanding service.

You’ll partner with the Branch Manager to drive goals, oversee daily operations, assist with training and scheduling, and represent the credit union in the community.

Qualifications

• Demonstrated leadership and team coaching abilities.
• Strong customer service orientation and problem-solving skills.
• Ability to train, schedule, and provide feedback to staff.

Responsibilities

• Build relationships with members and connect them to financial solutions.
• Assist members with transactions, account services, and lending decisions as needed.
• Coach and mentor branch staff, participate in training and daily scheduling.

Skills

Leadership

Customer service

People development

Job description

Y-12 Credit Union in Maryville, TN seeks an Assistant Branch Manager who will build relationships, help members navigate financial decisions, and support branch teams. You’ll step in when leadership is needed and coach staff to deliver outstanding service.

You’ll partner with the Branch Manager to drive goals, oversee daily operations, assist with training and scheduling, and represent the credit union in the community.