Member Services & Insurance Advisor

AAA Auto Club Enterprises; Williston (VT); Sur place; USD 42 000 - 65 000; Plein temps

Avantages offerts par ce poste

Health coverage

401(K) with company match and Pension

Tuition assistance

Floating holidays and PTO for charity

Paid parental leave

Wellness programs

Employee discounts

Résumé du poste

AAA Auto Club Enterprises seeks a service-driven professional to support Field Sales and member services within a branch. You will service members, cross-sell insurance and travel-related products, and support agents and staff while ensuring accuracy and policy compliance.

The role includes handling memberships, insurance changes, and collecting payments, with travel-related duties and Notary responsibilities as part of the duties.

Qualifications

• High School GED required.
• Notary Public is required.
• Property and Casualty Insurance license must be valid in selling state.

Responsabilités

• Provide professional customer service to members and insureds. Update member info in POS and identify cross-sell opportunities.
• Sell memberships and assist in insurance sales; handle policy/membership changes including renewals and billing.
• Provide travel materials (maps, TourBooks); assist with travel bookings and IDPs as needed.
• Maintain insurance compliance reports and records; balance cash drawer.
• Resolve member/insured issues or escalate as needed; support other departments as required.

Connaissances

Customer service

Cross-selling

Data entry

Excel

Word processing

Communication

Formation

High School GED or equivalent

Notary Public - National Notary Association

Property and Casualty Insurance License

Outils

POS system

MACS

VIEWPOINT

EICS

Travel Portal

Description du poste

AAA Auto Club Enterprises seeks a service-driven professional to support Field Sales and member services within a branch. You will service members, cross-sell insurance and travel-related products, and support agents and staff while ensuring accuracy and policy compliance.

The role includes handling memberships, insurance changes, and collecting payments, with travel-related duties and Notary responsibilities as part of the duties.