Member Services Specialist - Front Desk & Guest Experience

Hunter Super Techs - TurnPoint; Saint Paul (MN); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Free gym membership

Career advancement opportunities

Competitive pay

Job summary

Crunch Fitness - Undefeated Tribe in Minnesota is seeking a friendly Member Services Representative to greet guests, support membership sales, and manage front desk operations. You will help with check-ins, promotions, and ensuring a welcoming club environment that reflects Crunch service standards.

You are detail-oriented, hands-on, and comfortable guiding guests through programs like tanning and group fitness.

Qualifications

• Minimum 1 year of experience in a service-oriented position.
• CPR/AED certification required (can be obtained within 30 days of hire).
• Ability to read and write effectively.
• Excellent interpersonal skills.

Responsibilities

• Greet members and guests with enthusiasm and professionalism.
• Assist with membership, retail, and tanning product sales.
• Check in members and guests and support front desk operations.
• Answer phones courteously and manage front desk communications.
• Promote club programs, events, and services.
• Maintain a clean, organized front desk and lobby area.

Skills

Customer service

Communication skills

Reading and writing

Multitasking

Friendly demeanor

Education

High school diploma or GED

Job description

Crunch Fitness - Undefeated Tribe in Minnesota is seeking a friendly Member Services Representative to greet guests, support membership sales, and manage front desk operations. You will help with check-ins, promotions, and ensuring a welcoming club environment that reflects Crunch service standards.

You are detail-oriented, hands-on, and comfortable guiding guests through programs like tanning and group fitness.