Front Desk & Member Experience Specialist

Epic Crunch Jobs; Broken Arrow (OK); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Career advancement opportunities

Free Crunch Fitness membership

Job summary

Crunch Fitness - Undefeated Tribe in Broken Arrow is hiring a Member Services Representative to greet members and guests with a genuine smile. You will manage front desk operations, assist with membership sales, and support promotions for programs like group fitness and tanning.

Join a fast-growing team that values energy, customer care, and club cleanliness. You’ll contribute to a welcoming club culture, ensure smooth check-ins, and help members get the most from their Crunch membership every

Qualifications

• Experience delivering friendly customer service at a gym or retail setting.
• Ability to handle membership enrollments and check-ins.
• Experience promoting programs and services (group fitness, tanning).

Responsibilities

• Greet members and guests warmly, ensuring a positive first impression.
• Manage front desk operations, check-ins, and phone coverage.
• Support membership enrollments, sales, and product promotions.
• Maintain club cleanliness and assist with program promotions.

Skills

Customer service

Front desk operations

Membership sales

Promotions and upselling

Job description

Crunch Fitness - Undefeated Tribe in Broken Arrow is hiring a Member Services Representative to greet members and guests with a genuine smile. You will manage front desk operations, assist with membership sales, and support promotions for programs like group fitness and tanning.

Join a fast-growing team that values energy, customer care, and club cleanliness. You’ll contribute to a welcoming club culture, ensure smooth check-ins, and help members get the most from their Crunch membership every