Member Services & Frontline Tech Trainer

Sam's East, Inc.; Charlottesville (VA); On-site; USD 2,549,000 - 3,651,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off

Live Better U education program

Job summary

Sam's Club in Charlottesville, VA is seeking a front-line Associate to provide member service, operate checkout and assist shoppers with purchases. The role emphasizes safety, organizing the sales floor, and promoting store services.

You will handle returns, exchanges, and payments while guiding members to available options and maintaining a clean, secure store environment. Benefits include health coverage and time-off opportunities.

Qualifications

• Retail experience including operating front end equipment (cash registers, scanners).
• Comfort with mobile retail apps and basic tech tools.

Responsibilities

• Provide member service at the front of store and checkout area.
• Maintain and organize the checkout area and entrance/exit zones.
• Resolve member questions and concerns and assist with purchases, returns, and exchanges.
• Promote Sam's Club products and services while ensuring a safe shopping environment.
• Observe safety procedures and report unsafe conditions to management.

Job description

Sam's Club in Charlottesville, VA is seeking a front-line Associate to provide member service, operate checkout and assist shoppers with purchases. The role emphasizes safety, organizing the sales floor, and promoting store services.

You will handle returns, exchanges, and payments while guiding members to available options and maintaining a clean, secure store environment. Benefits include health coverage and time-off opportunities.