Member Services & Front-End Specialist

Sam's East, Inc.; Midlothian (VA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off (PTO)

Education benefits (Live Better U)

Job summary

Sam's Club is seeking team members at our Midlothian, VA location. The role focuses on delivering outstanding member service, operating the front end, and processing purchases while promoting products and services. You will assist with returns, exchanges, and maintaining a safe shopping environment.

Qualifications emphasize retail experience and familiarity with self-service tech; training and opportunities for growth are provided in a collaborative store setting.

Qualifications

• Minimum qualifications listed in the posting vary by location.
• Preferred qualifications include handling front-end equipment and mobile apps.
• Retail experience and familiarity with store technology are beneficial.

Responsibilities

• Provides member service and maintains the checkout area.
• Processes member purchases and assists with returns, refunds, and exchanges.
• Promotes Sam's Club products and services to members.
• Maintains a safe, clean shopping environment and handles receipts.
• Assists with training and guidance on self-service technology.

Skills

Retail experience

Front end equipment

Mobile retail apps

Job description

Sam's Club is seeking team members at our Midlothian, VA location. The role focuses on delivering outstanding member service, operating the front end, and processing purchases while promoting products and services. You will assist with returns, exchanges, and maintaining a safe shopping environment.

Qualifications emphasize retail experience and familiarity with self-service tech; training and opportunities for growth are provided in a collaborative store setting.