Member Services & Front-End Specialist

Sam's East, Inc.; Atlanta (GA); On-site; USD 23,000 - 34,000; Part time

Benefits offered by this job

Health benefits

401(k) plan

Stock purchase plan

Paid time off

Job summary

Sam's East, Inc. is seeking an associate at Sam's Club in Atlanta to deliver member service and manage checkout operations. You will assist customers, process purchases, and help with returns while promoting store products and services.

The role emphasizes safety, accuracy, and building positive member experiences in a fast-paced retail environment. Training on new technology and processes will be provided to support continuous improvement.

Qualifications

• Customer service experience is preferred.
• Ability to handle transactions and operate front-end systems.
• Team-oriented with a focus on member satisfaction.

Responsibilities

• Provide member service and guidance at checkout.
• Maintain the checkout area and merchandise zones.
• Resolve member issues and concerns with policy-compliant solutions.
• Assist with payments, returns, refunds, and exchanges.
• Promote Sam's Club products and services to members.
• Ensure safety and adherence to store procedures.

Skills

Customer service

Cash handling

Team collaboration

Merchandise awareness

Job description

Sam's East, Inc. is seeking an associate at Sam's Club in Atlanta to deliver member service and manage checkout operations. You will assist customers, process purchases, and help with returns while promoting store products and services.

The role emphasizes safety, accuracy, and building positive member experiences in a fast-paced retail environment. Training on new technology and processes will be provided to support continuous improvement.