Member Experience & Training Specialist

Sam's Club; Duluth (GA); On-site; USD 23,419 - 34,440; Full time

Benefits offered by this job

Health benefits

401(k) and company-paid life insurance

Paid time off & leave

Job summary

Sam's Club in Duluth, GA is seeking a front-end associate to assist members, operate the checkout area, process purchases, and promote products and services. You will help with payments, returns, refunds, and exchanges while maintaining a safe, clean shopping environment.

Responsibilities include guiding members on self-service technology, shelving, merchandise organization, and following security/safety procedures. Prior experience in retail and a willingness to learn new tools are required.

Qualifications

• Retail experience required; front-end equipment operation experience preferred.
• Familiarity with mobile retail apps is a plus.

Responsibilities

• Provide member service and resolve issues at the front end.
• Process purchases, handling returns and exchanges per policy.
• Promote Sam's Club products and services to members.
• Assist with training of Frontline Services associates on processes and new technology.

Skills

Retail experience

Cash register operation

Tools

Cash register usage

Mobile retail apps

Job description

Sam's Club in Duluth, GA is seeking a front-end associate to assist members, operate the checkout area, process purchases, and promote products and services. You will help with payments, returns, refunds, and exchanges while maintaining a safe, clean shopping environment.

Responsibilities include guiding members on self-service technology, shelving, merchandise organization, and following security/safety procedures. Prior experience in retail and a willingness to learn new tools are required.