Member Experience Specialist

Sam's East, Inc.; Macon (GA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Employee discounts

Education benefits (Live Better U)

Job summary

Sam's East, Inc. in Macon, GA is seeking a Frontline Member Associate to deliver friendly service at the checkout, assist members with questions, and promote Sam's Club products and services.

You will process purchases, handle returns, and support self-checkout technology while keeping aisles tidy. This fast-paced role requires customer focus, reliability, and teamwork in a retail environment.

Qualifications

• Experience in retail or customer service.
• Ability to operate front-end equipment (cash register).
• Comfort with assisting customers and promoting products.

Responsibilities

• Provide member service at the front end and assist with purchases and returns.
• Process member purchases and handle exchanges according to policy.
• Promote Sam's Club products and services to members and assist with self-service technology.
• Maintain a safe, clean, and organized checkout area and store entrance/exit.
• Observe safety procedures and report unsafe conditions to management.

Skills

Customer service

Cashier experience

Teamwork

Tools

Cash register

Self-checkout tech

Job description

Sam's East, Inc. in Macon, GA is seeking a Frontline Member Associate to deliver friendly service at the checkout, assist members with questions, and promote Sam's Club products and services.

You will process purchases, handle returns, and support self-checkout technology while keeping aisles tidy. This fast-paced role requires customer focus, reliability, and teamwork in a retail environment.